Help Desk

The mission of the ITR Help Desk is to provide Prairie State College students, faculty, and staff with a single point of contact for PSC computer related problems or questions with PSC equipment or software. The ITR Help Desk is also your point of contact for all password or login issues.

**The ITR department does not support non-PSC hardware or software.**


  Office Location     Main Campus - Room 1150

  Contact
  Information

  Phone: (708) 709-7999
  Email: helpdesk@prairiestate.edu

  Hours of
  Operation 

  Monday - Thursday: 8 a.m. - 9 p.m.
  Friday: 8 a.m. - 4:30 p.m.
  Summer Hours: Mon.-Thurs. 7:30 a.m.-
  9 p.m.



Students


  Account Login Information

  Student Assistance Request Form

  Desire2Learn Tutorials

  Desire2Learn

  Email

  WebAdvisor

  Wireless Login Information

 

Faculty


  Account Login Information

  ITD (School Dude)

  ITR Learning Center

  Desire2Learn

  Email

  WebAdvisor

  Wireless Login Information

  Smartphone Email Setup

 

Staff


  Account Login Information

  Administrative Computer Services

  ITD (School Dude)

  ITR Learning Center

  Email

  WebAdvisor

  Wireless Login Information

  Smartphone Email Setup



Guest WiFi Access

If you are visiting Prairie State College and would like to access the Guest WiFi connection, please contact the Help Desk at (708) 709-7999 to receive the login information.



Faculty/Staff Requests for Email and WebAdvisor Accounts

The Human Resources Department handles requests for PSC Email and WebAdvisor accounts. You must have a signed Confidentiality Statement on file with the Human Resources department prior to receiving a WebAdvisor account.

Once the accounts are created, an email will be sent with your login name and password to your supervisor or dean’s administrative assistant. All faculty are required to use the PSC email account to communicate with their students. Using your PSC Email account also ensures that you will receive email notifications directed to you (faculty, adjunct, or staff).

All grades are submitted through WebAdvisor. WebAdvisor also keeps you up-to-date with current student roster information.