Computer Support Associate, Certificate
The Computer Support Associate Certificate at Prairie State College equips you with essential skills in troubleshooting, hardware and software support, and basic networking. This certification prepares you for entry-level roles in IT support and help desk services.
What Can You Do with a Computer Network Support Certificate?
With this certificate, you can provide technical assistance, troubleshoot hardware
and software issues, and support network systems in various organizations. It prepares
you for entry-level IT support roles, helping users resolve technical problems and
ensuring smooth operation of computer systems. This certification is an excellent
starting point for a career in information technology.
The demand for computer support specialists and help desk technicians is growing as
organizations rely more on technology. Graduates with this certificate can work as
technical support specialists, help desk technicians, or computer support assistants.
The skills gained also serve as a stepping stone for further certifications and education
in IT, opening doors to more advanced roles in network administration, cybersecurity,
and systems management.
Suggested Curriculum
Students will receive training in computer hardware, software, and first-level troubleshooting
support. Students will learn about computer hardware components and system operating
systems. Jobs can be found in career fields such as PC Support Technician and Computer
Help Desk. This program also prepares students for the CompTIA IT Fundamentals and
A+ industry certifications.
- IT 101 IT Orientation
- IT 140 Introduction to Operating Systems
- ITNET 160 Computer Repair
Note: Due to the rapid change of technology in IT fields, there is a five year time limit on applying courses with IT, ITAPP, ITNET, ITPRG, and ITWEB prefixes to this program. Information Technology will accept returning student courses that are 5-7 years old if the student received a grade of “A” or “B” for the course. If the student did not receive a grade of “A” or “B” for the course and the course is older than 5 years, the course will not be accepted for completion of any degree or program. Courses beyond 7 years, with any grade, will not be accepted for this program.
Each college and university has its own major requirements and transfer policies. Consult the schools you are considering and a PSC advisor to discuss courses and their transferability.
Faculty Contact Information
Jackie Dennis
Professor Emeritus
Email: jdennis@prairiestate.edu
Brian Donovan
Professor, Department Chair
Email: bdonovan@prairiestate.edu
Phone: (708)709-2959
Office: 2184
Nichelle Manuel
Associate Professor
Email: nmanuel2@prairiestate.edu
Phone: (708)709-3649
Office: 2184
Prairie State College provides a comprehensive array of resources designed to foster student success and well-being. These include disability support services, health and safety protocols, career development counseling, and personal support. Academic assistance is readily available through tutoring, advising, and library services, while transfer advising and campus security ensure a safe and seamless college experience. Additionally, the college offers various financial aid options to help students achieve their educational objectives.
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