Google IT Support Professional, Certificate
The Google IT Support Professional Certificate provides you with the essential skills to succeed in entry-level IT support roles. Through hands-on training, you'll learn troubleshooting, customer service, networking basics, and security fundamentals, setting you up for a successful start in the IT industry.
What Can You Do with a Google IT Support Professional Certificate?
With this certificate, you can provide technical assistance to users, troubleshoot
hardware and software issues, and support network operations. It prepares you for
entry-level positions in IT support, helping organizations maintain their computer
systems and resolve technical problems efficiently. This certification is a great
stepping stone toward a rewarding career in technology.
The demand for IT support specialists is expected to grow significantly as organizations
increasingly rely on technology. Graduates with the Google IT Support Certificate
can qualify for roles such as help desk technician, IT support specialist, or technical
support associate. This certification also provides a solid foundation for further
certifications and career advancement in IT and cybersecurity.
Suggested Curriculum
This one-course certificate includes instruction in computer concepts, customer service,
networking, operating systems, system administration, and security. Entry-level career
opportunities include IT specialist, desktop support specialist, help desk technician,
and help desk analyst, industry certifications include a Google IT Support Professional
Certificate badge and foundational knowledge leading to CompTIA A+.
- ITNET 120 Google IT Support
Each college and university has its own major requirements and transfer policies. Consult the schools you are considering and a PSC advisor to discuss courses and their transferability.
Faculty Contact Information
Jackie Dennis
Professor Emeritus
Email: jdennis@prairiestate.edu
Brian Donovan
Professor, Department Chair
Email: bdonovan@prairiestate.edu
Phone: (708)709-2959
Office: 2184
Nichelle Manuel
Associate Professor
Email: nmanuel2@prairiestate.edu
Phone: (708)709-3649
Office: 2184
Prairie State College provides a comprehensive array of resources designed to foster student success and well-being. These include disability support services, health and safety protocols, career development counseling, and personal support. Academic assistance is readily available through tutoring, advising, and library services, while transfer advising and campus security ensure a safe and seamless college experience. Additionally, the college offers various financial aid options to help students achieve their educational objectives.
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