Student Services
Emergency Community Services

Emergency Community Services


This list of service providers is offered for those who need to seek resources quickly. It is not meant to replace the one-to-one help of a licensed counseling professional, and it is not all-inclusive. Every effort has been made to list accurate and current resources. Please report any changes to the Shannon Word, Personal Counselor at 708-709-3511 or at sword@prairiestate.edu, so that others may benefit from updated information. If you know of additional helping agencies, please help us update this list by contacting Shannon Word as well.

PSC's Advising and Counseling Center has licensed professional counselors available to assist during scheduled college hours. For more information and/or to schedule an appointment, please contact Shannon Word, NCC, LCPC, Personal Counselor at 708-709-3511 or at sword@prairiestate.edu.

Each individual's situation and eligibility are unique; not every agency can assist each individual.

  • Each agency or provider sets its own criteria for assistance.
  • Residency and income requirements are determined by each agency.
  • You may be asked to provide verification of your needs, as well as identification and proof of residency (driver's license; state I.D. card; current bill showing address) depending upon the agency's policies. This may include documentation of hardship; copies of bills; loss of income; etc.
  • Be prepared to provide required info that will qualify you for services.

Emergency Hotline Numbers

IL Mental Health Collaborative Warm Line
Call: 1 (866) 359-7953 TTY: 1 (866) 880-4459

Domestic Violence:
708-335-3028 (24 Hour Hotline)

Sexual Assault:
Rape, Abuse & Incest National Network
1-800-656-HOPE (4673) (24-Hour Hotline)

Suicide Prevention:
National Suicide Prevention Lifeline (24-Hour Hotline): 800-273-TALK (8255)


St. Mary's Services/Hopeful Beginnings
Office: (847) 870-8181
Cell: (847 504-7806
Fax: (847) 870-8325
300 E. Northwest Highway, Suite 200
Arlington Heights, IL 60004

Building Loving Families Brochure
Hopeful Beginnings Brochure


Resources for Students with Children

  • Resource list of area child care centers
  • Available Grants for Fall 2016
  • Additional child care resources for Illinois and Indiana residents


Clothing (job interviews)

PSC Student Career Development Center
(708) 709-3755

Student job seekers can work with PSC Student Career Development Center to qualify for a clothing voucher to obtain one professional interview outfit.

Contact: Terri Eakins, Academic and Career Development Advisor, (708) 709-3922, teakins@prairiestate.edu for more information.

Clothing (emergency need)

Respond Now

(708) 755-4357


Grand Prairie Services
(708) 444-1012
(individual, group and family counseling)

Marriage and Family Therapist
(for couples, marriage and family counseling)

PSC's Advising and Counseling Center
has licensed professional counselors available to assist during scheduled college hours.


Aunt Martha's

Developmental Disabilities (Children 0-3)

Good Shepherd Center
(708) 335-0020

Domestic Violence

Crisis Center for South Suburbia
(708) 429-7255
(24-hour domestic violence hotline)

South Suburban Family Shelter
Local: (708) 335-3028
Toll free: (877) 335-3020
(24-hour domestic violence hotline)

Family Planning

For more information pertaining to family planning, please visit the Health Promotions’ webpage.

Aunt Martha’s
Provides services such as family planning, case management, pregnancy testing, HIV/AIDS testing, breast and cervical cancer screens and a variety of other health screens and programs are available.



Many churches offer food distribution, based on their own daily or weekly schedules.

Bloom Township Food Pantry
The pantry features a client's choice style of food distribution including canned goods, dairy, meats, fresh vegetables and fruits. Once a month, eligible Bloom Township residents can choose their desired products from a list of available foods.

For more information  email Leticia Gonzalez at LeticiaG@bloomtownship.org

Feeding Illinois Partner Agencies
Locate your nearest Feeding Illinois partner agency and its hours of operations. Choose your county and narrow it down by entering your zip code.

Greater Chicago Food Depository Agency
Enter a zip code to find a food pantry, soup kitchen or shelter in Cook County or scroll down and click on the map for an agency near you.

Northwest Indiana Food Pantries
(219) 980-1777
For pantry listings please contact the Food Bank at 219-980-1777. The agencies are located in the following communities: Lake County - Cedar Lake, Crown Point, East Chicago, Gary, Griffith, Hammond, Hebron, Highland, Hobart, Lake Station, Lowell, Merrillville, Munster, Winfield. PORTER COUNTY—Chesterton, Portage, and Valparaiso.

Foreclosure Info for Tenants

Tenants in Foreclosure Help Line
(855) 207-8347
To speak with someone directly, contact the free Tenants in Foreclosure Help Line.
Brochure: Foreclosure Doesn't Mean Get Out Now!

General Assistance (see "multiple assistance" categories below)

P.A.D.S. (Public Action to Deliver Shelter)
(708) 481-2610

Respond Now
(708) 755-4357

Legal Assistance Foundation of Metropolitan Chicago
(708) 271-4950

Aunt Martha's

ACCESS to Care
(708) 754-9687

Cook County Dept. of Public Health South District Office - Markham
(708) 235-4500

Cottage Grove Medical Center, Ford Heights
(708) 757-8800

(855) 444-1661
Medicaid program for Cook County citizens age 19-64

Park Forest Health Department Nurses Plus
(708) 748-1118
350 Victory Drive (lower level)
Park Forest, IL 60466
Loan closet for medical equipment
Immunizations/school physicals

The HUB is a Centralized Online Portal Directory of Information, Referrals and Services for South Suburban Cook County, Illinois.

Service Areas:

  • Beecher
  • Chicago Heights
  • Country Club Hills
  • Crete
  • East Hazel Crest
  • Flossmoor
  • Ford Heights
  • Frankfort
  • Glenwood
  • Homewood
  • Lynwood
  • Matteson
  • Mokena
  • Monee
  • Olympia Fields
  • Park Forest
  • Peotone
  • Richton Park
  • Richton Park
  • South Chicago Heights
  • Steger
  • Tinley Park
  • University Park

Plus some areas of Thornton and Lansing

Healthcare Services

Please visit the Health Promotions’ webpage.


Apartment Search Resources - search now

Catholic Charities
(877) 426-6515
Rent assistance
M-F, 10 a.m.-2 p.m.
Need financial assistance to help pay your rent?
Have a 5 day notice?
Have a temporary crisis?
Have income?

LAF (Legal Aid Foundation)
Tenants' Rights & Eviction Defense attorneys available for consultation on landlord/tenant issues; eviction defense; and assistance with documentation preparation. 

Free service for Tenants only, M-F (except court holidays) 9 a.m.-12 p.m.:
Markham Courthouse, Room 202(g)
16501 S. Kedzie, Markham, IL

Respond Now
(708) 755-4357


 Heartland Alliance

Mental Illness

Nami South Suburbs of Chicago
(708) 335-4008

Find Support - If you or someone you know is struggling, you are not alone. There are many supports, services and treatment options that may help. A change in behavior or mood may be the early warning signs of a mental health condition and should never be ignored. There are many different types of mental illness, and it isn’t easy to simplify the range of challenges people face.

For more information contact Marianne Bithos

Multiple Needs - Case Assessment

Agencies which have case managers to assess all of your needs.

Ford Heights Community Service Organization
(708) 758-2565

Catholic Charities
(312) 655-7700

(708) 966-9HUB
(708) 966-9482
(877) 426-6515
The HUB provides residents of south suburban Cook County with information and referrals to job training and employment programs; food, clothing, and basic needs; disability services; benefits assistance; medical, legal, and professional services; homeless services; housing assistance; youth and senior services; and much more. The core partners of the HUB are Ford Heights Community Service Organization, Respond Now, South Suburban P.A.D.S., and Together We Cope.

Respond Now
(708) 755-4357
food; utility bill assistance–show bills

Together We Cope
(708) 633-5040
The service area of Together We Cope is bounded by 87th Street on the north, Will-Cook Road on the west, 183rd Street on the south, and Western Avenue on the east (with the Mount Greenwood area excepted because it is part of the City of Chicago). Our service area includes the townships of Bremen, Orland, Palos, and Worth. We serve all of Alsip, Chicago Ridge, Crestwood, Evergreen Park, Hickory Hills, Hometown, Merrionette Park, Midlothian, Oak Forest, Oak Lawn, Orland Hills, Orland Park, Palos Heights, Palos Hills, Palos Park, Posen, Robbins, Tinley Park, and Worth.

Also serving parts of Blue Island, Bridgeview, Country Club Hills, Harvey, Hazel Crest, Homewood, and Markham.

Other Agencies Providing Multiple Assistance:

Salvation Army
(708) 332-0100 Blue Island
(219) 838-0380 Munster
Food, shelter, utility assistance

Catholic Charities
(312) 655-7700
(877) 426-6515
(708) 333-8379
(food, clothing, counseling, emergency funding: non-denominational)
16100 Seton Dr., South Holland, IL 60473

800 571-CEDA (2332)
(708) 754-4575
(Community and Economic Development Association of Cook County, Inc.)
1203 West End Avenue, Chicago Heights, Illinois 60411

Aunt Martha's
(877) 692-8686
(877) MY-AUNT-M
(targeting youth/adolescents; women & children; offers health & prevention services; housing & shelter; intervention & support)
233 W. Joe Orr Rd., Chicago Heights

Shriver Center
The Sargent Shriver National Center on Poverty Law provides national leadership in advancing laws and policies that secure justice to improve the lives and opportunities of people living in poverty.

Sexual Assault Hotline

Hotline Numbers (available 24 hours, seven days a week):
708-748-5672 (For the South Suburbs)
888-293-2080 (For the Chicago Metropolitan Area)

Sexual Health

Please visit the Health Promotions’ webpage.

Substance Abuse

South Suburban Council on Alcoholism and Substance Abuse
(708) 647-3333
The South Suburban Council on Alcoholism and Substance Abuse has been providing affordable and effective chemical dependency treatment and rehabilitation to residents of the greater Chicago Southland community for over thirty years.

Townships (not all townships are listed; most townships include high school districts)

General and emergency assistance; food distribution; contact township where you reside.

Bloom Township Office
(708) 754-9400
(must be Bloom Twp. resident)
Halsted St. (Across from PSC)
425 S. Halsted St., Chicago Heights

Bremen Township Office
(708) 333-9530
(must be Bremen Twp. resident)
16361 S. Kedzie Parkway,Markham, IL 60428

Crete Township Office
(708) 672-8279
(must be Crete Twp. resident)
1367 Wood Street, Crete, IL 60417

Monee Township Office
(708) 534-6020
(must be Monee Twp. resident)
26121 Egyptian Trail, Monee, IL 60449

Rich Township Office
(708) 748-6722
(must be Rich Twp. resident)
22013 Governors Hwy., Richton Park

Thornton Township Office
(708) 596-6040
(must be Thornton Twp. resident)
333 East 162nd Street,South Holland, IL 60473

Washington Township
(708) 94-2026
(must be Washington Twp. resident; Beecher)
30200 Town Center Road, Beecher, IL 60401

Utility Bills

Begin by contacting the utility. Ask for assistance/payment plan/deferment.