Desire2Learn: Students

Welcome back students! To access the video on how to use the tools in D2L, click on D2L Overview. The video is also posted on the home page in D2L. Have a great semeser!

You will notice a new look and feel when you log on to Desire2Learn also known as D2L. The new user interface adapts to different screen sizes and looks great on laptops, tablets, and smartphones to make it easier to stay connected and access the system from anywhere. Click here to watch a 2 minute video on how to navigate the D2L learning environment. Please note that D2L is also known as Brightspace. To access Desire2Learn click here: https://prairiestate.desire2learn.com.  If you are having problems logging in to D2L, contact the ITR Help Desk at (708) 709-7999 or helpdesk@prairiestate.edu. Please have your PSC ID number ready when contacting the ITR Help Desk. Please review the Troubleshooting Tips for browser and pop-up blockers (below).

If you need help with using the tools in D2L, please click on the widget on the home page in D2L. You can receive help via email or chat (24/7). If you have any additional questions or concerns, please contact Toni Koslow, D2L Administrator at Prairie State College, akoslow@prairiestate.edu


If you are using Microsoft Office 365 Online or Google to create your files, please review the following instructions.

Microsoft Office 365 Online
If you created a file using Microsoft Office 365 Online, download the file to your computer and save it as a Microsoft Word document. Log in to Desire2Learn (D2L) and go to your course. Select Assessment and then Assignments from the navigation bar. Click on the assignment title, select Add a File and select My Computer. Select Upload to add the file from your computer. After locating your file, select Add. Select Submit and click Done. If you have any questions or have difficulty submitting the assignment, contact Toni Koslow at akoslow@prairiestate.edu.  If you forget your password for Microsoft Office 365 Online, contact Professor Jackie Dennis, Computer Information Technology Coordinator at jdennis@prairiestate.edu.

Google Docs
If you created a file using Google Docs, convert it to Microsoft Office format to submit your assignment. In Google Docs, click File on the menu, select Download as and select Microsoft Word from the drop-down menu. Save the file to your computer.  Log in to Desire2Learn (D2L) and go to your course. Select Assessment and then Assignments from the navigation bar. Click on the assignment title, select Add a File and select My Computer. Select Upload to add the file from your computer. After locating your file, select Add. Select Submit and click Done. If you have any questions or have difficulty submitting the assignment, contact Toni Koslow at akoslow@prairiestate.edu


Troubleshooting Tips

Internet Explorer.  Starting January 2020, Internet Explorer will come to end of life, and will no longer work with Desire2Learn (D2L).  Other browsers will continue to work, including Chrome, Firefox and Safari.

Google Chrome browser. When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites. Click here to learn about how to clear your cache.

Pop-up blockers. By default, Chrome will notify you when a pop-up is blocking content such as a multimedia file. Chrome will give you an option to see it. Click here to learn how to allow pop-ups in Chrome. Click here to learn how to disable the pop-up blocker in Firefox, Internet Explorer and Safari (Mac computer).

Virtual Classroom.  Some faculty use the virtual classroom tool in D2L, to hold meetings in real time.
Click on virtual classroom, to learn how to use the tool in D2L.  If you are using a MAC computer, you must use Chrome browser to access the meeting. For questions regarding the assignment, contact your instructor. Otherwise, use the D2L help widget on the Home Page to get help (click on Chat Support to get help 24/7). You may also contact me at akoslow@prairiestate.edu

If you have any questions or concerns, please contact Antonia Koslow, PhD., Manager of Online Learning/D2L Systems Administrator at akoslow@prairiestate.edu

What is My Account Information?

Prairie State College uses a single sign-on account for all users. This means that one username and password is used for the main applications that you'll use on campus. You will be notified of your username and password, but required to change your password when you login for the first time. You will also be required to change your password at least every 6 months.

Username: Your username is the first initial of your first name and your full last name, possibly followed by some numbers. (Example: jdoe2356)

Password: Your default password is an 8-digit random alphanumeric code. Students will receive a letter or email that includes this information


Tutorials

Written and Video Documentation

The documents are in PDF format and Adobe Reader is required to view them. Download the latest version for free.

Topic Documentation Type
   
Blog PDF
Logging in to D2L PDF
Pulse App PDF
Sending Email PDF
Taking and Reviewing a Quiz PDF
The Minibar PDF
Using Chat PDF
Using the Discussion Forum PDF
Using Assignments PDF
Using the Attendance tool PDF
Video Assignments by YouSeeU PDF
Viewing Content PDF
Viewing Grades PDF
Virtual Classroom by YouSeeU PDF
   

 


Problems/Questions

If you are having problems logging in to D2L, contact the ITR Help Desk at (708) 709-7999 or helpdesk@prairiestate.edu. Please have your PSC ID number ready when contacting the ITR Help Desk.

If the semester has started and you do not see your class in D2L, please contact the instructor and ask them to activate the course. If you do not know who the instructor is, contact the appropriate department.

For technical support of LockDown Browser and Respondus Monitor, click here to review the information.